Hospital Policies

We’re here to make your life easier.

Scroll down to learn more about our hospital policies.

Appointment Policy
Walk-in clients are welcome, however, appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments. If you need to schedule an appointment, please click here.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash and personal checks.
Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

For the safety of our clients and their pets we have a cat-waiting area and a dog-waiting area.

Have questions about our hospital policies?

Please don’t hesitate to contact us!

How can we help you?

Our Address

2348 Rice Blvd.
Houston, TX 77005
Click here for directions.

Hours

Mon – Fri: 7:00 AM – 6:30 PM
Sat: 8:00 AM – 12:00 PM
Sun: 5 pm – 6 pm Boarding Check-in and Pick-ups
Doctor’s Hours by Appointment, Walk-ins, and Drop-Off Services Welcome

We’re here to help!

 

Please complete the form below and a member of our team will respond generally within 24 hours. If you wish to schedule an appointment or have an urgent question or problem please call us at 713-527-0489.

Ready to make an appointment?

Request an appointment in minutes online!

Font Resize
Contrast Mode